Shipping Information
Shipping Information for ROGUE
Free Shipping on All Orders! At ROGUE, we are thrilled to offer free shipping on all orders, helping you get what you need without extra charges.
Order Processing Times: Please allow 1-3 business days for us to process and dispatch your order. An order is considered dispatched once it has been handed off to our shipping carrier and is en route to you. During peak periods and holidays, processing may take up to 7 business days.
Estimated Shipping Times: Your package's delivery time will vary based on your location. Below are the estimated shipping times by country:
- 🇬🇧 United Kingdom: 5-8 Business days
- 🇪🇺 European Union: 5-8 Business days
- 🇺🇸 United States: 7-10 Business days
- 🇨🇦 Canada: 7-10 Business days
- 🇦🇺 Australia: 9-12 Business days
Please be aware that shipping carriers may experience delays due to high volume, holidays, or unforeseen customs delays, which are beyond our control.
Order Changes and Accurate Shipping Details: It is crucial that the shipping details provided at checkout are accurate. Incomplete or incorrect information may cause delays. If our system detects an issue with your address, we will contact you within 3 business days to confirm your details. If no response is received within this period, we may cancel your order.
If you need to update your shipping details, please email us at hello@roguestore.co.uk within 24 hours of placing your order. While we strive to accommodate changes, we cannot guarantee adjustments after this period.
Delayed Delivery While we aim to ship your order promptly, sometimes delays occur due to external factors like severe weather or transportation disruptions, which are out of our control. We will keep you updated and work with our courier partners to deliver your order as soon as possible.
Lost or Stolen Packages In the unfortunate event that your package is lost or stolen, please contact us at hello@roguestore.co.uk. While such issues are out of our control once the package is with the courier, we will assist you with the courier's claim process. Please note, ROGUE is not responsible for lost or stolen packages, but we will do everything possible to help resolve the situation.
SHIPPING POLICY CHANGES ROGUE reserves the right to modify this Shipping Policy at any time. We encourage customers to review it periodically to stay informed of any updates. Your continued use of ROGUE products indicates your acceptance of our Shipping Policy.
For any questions or further information, please feel free to contact us.